HCSC Leadership Team
Senior Vice President, HCSC Markets
As senior vice president of HCSC Markets, Jeffrey Tikkanen is responsible for leading the company鈥檚 five state Blue Cross Blue Shield Plans, Pharmacy Programs, and Federal Government Relations. He is also responsible for overseeing Market Enablement, and Growth and National Account Strategies.
Previously, he served as president of Plan Solutions and Market Delivery, where in addition to the five state Plans, he oversaw HCSC鈥檚 network solutions and provider partnerships, policy and government relations, pharmacy, branding and stakeholder impact, and HCSC鈥檚 subsidiary, Dearborn Life Insurance Company.
Tikkanen also served as president of HCSC鈥檚 Emerging Markets, where he was responsible for government programs and retail markets, as well as federal government relations. While at the helm of the retail business, Tikkanen transformed a relatively small part of the organization to a significant portion of its business, which provides access to health care to more than 1 million members.
Tikkanen has been with HCSC since 1993 and served in a variety of management roles before being named a divisional vice president in Illinois National Accounts in 2005. In 2008, he moved to Oklahoma to assume the role of vice president of Sales and Marketing.
He is a graduate of the University of Michigan.